Effective Date: April 3, 2025
Last Updated:April 3, 2025
At Viral ReGen, we prioritize your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a consultation, or engage with our advertising services.
1. Who We Are
Viral ReGen is a marketing and advertising agency based in Gatineau, Quebec, Canada. We help home service businesses generate more leads and appointments using paid advertising campaigns paired with automated follow-up systems.
2. Information We Collect
When you interact with us, we may collect:
Full name
Email address
Phone number
Business name, size, and service category
Ad spend and marketing goals
Payment details (processed via Stripe)
We may collect:
IP address
Browser and device type
Website usage behavior
Referral source (e.g., Facebook, Google)
Session data through cookies and analytics
We use your information to:
Assess fit for our services and respond to inquiries
Set up consultations via Calendly and GoHighLevel
Deliver lead generation and advertising services
Automate appointment reminders and follow-ups
Track ad performance and ROI
Improve website and service quality
If you are in the EU/EEA, we process your data based on:
Your consent (e.g., form submissions)
Contractual necessity (e.g., delivering services)
Legal compliance
Legitimate interests (e.g., business improvement)
We retain your information:
As long as you are a client
For up to 7 years for legal, tax, and operational needs
Until you request deletion or unsubscribe from communications
We use cookies and tracking tools to:
Analyze website performance
Personalize your experience
Track advertising effectiveness
These tools include Google Analytics, Facebook Pixel, and platform-specific ad tracking tools. You may disable cookies through your browser settings.
We collect contact and business details through:
Paid advertising campaigns (e.g., Meta Ads, Google Ads)
Landing pages and forms integrated with GoHighLevel and Calendly
This data helps us deliver value through lead audits, marketing consultations, and direct response campaigns.
We may use automation to:
Score and qualify leads
Deliver follow-up emails and SMS through GoHighLevel
Assign contacts to the appropriate rep or team
You may request human review of any automated decision by contacting us.
We do not sell your personal information. We may share data with:
Trusted service providers (e.g., Stripe, Google, Meta, Calendly, GoHighLevel)
Legal or regulatory bodies when required by law
All third-party access is protected by confidentiality and data processing agreements.
As a Canadian business serving North American clients, your data may be transferred or processed in Canada or the United States. We follow safeguards that comply with
PIPEDA, GDPR, and CCPA where applicable.
Depending on your jurisdiction, you may:
Access, correct, or delete your data
Request a copy of your stored data
Withdraw consent to marketing
Opt out of automated profiling
California residents: You may request to opt out of data “sales” (though we do not sell data)
For any of these, contact: [email protected]
We will only send you promotional emails or texts with your consent. You can:
Unsubscribe at any time using the link in our emails
Reply “STOP” to any SMS message
Email us at [email protected]
If you submit a testimonial or client success story, you grant us the right to publicly share it for marketing purposes unless requested otherwise.
We use secure systems to protect your information, including:
SSL encryption
Two-factor authentication (2FA)
Encrypted data storage and CRM tools
Limited internal access to sensitive data
Despite our best efforts, no system can guarantee 100% security.
Our website may link to third-party tools or platforms (e.g., Calendly, Stripe). We are not responsible for their privacy policies or practices. Please review them independently.
Our services are intended for business owners and are not directed at children under 16. We do not knowingly collect data from minors.
We are committed to making this policy accessible. For alternative formats, contact [email protected]
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised date.
Viral ReGen
Gatineau, Quebec, Canada
Email: [email protected]
Phone: +1 (819) 593-0680